Contact

Contact Us.

Security questions, demos, enterprise inquiries — we'd love to hear from you.

Direct line

Email a real human.

No support queue, no AI receptionist, no SLA matrix. The person who built Crucible Security reads every message and writes back, usually within 24 hours.

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General & product

Questions about agents, scanning, pricing, feature requests, partnerships, or anything else.

shawwe@alumni.vcu.edu

Demo or walkthrough

Want a live tour of Agent Atlas, Agent Smaug, or the dashboard before signing up? Mention "demo" in the subject line and include your time zone.

Request a demo →

Press & partnerships

Press inquiries, integration partners, MSP / channel partner conversations.

Get in touch →

Suggestions Welcome

Have an idea? Send it.

Crucible Security is built in public, by a small team. We take suggestions seriously — especially when they come from operators who actually run security in the field.

New agents

Think we're missing an agent? Mobile threat agent, OT/ICS, supply-chain risk, container runtime — pitch it.

Scan checks

What should the free scanner test that it doesn't yet? Misconfig signatures, header rules, exposed paths — we'll add them.

Integrations

SIEM, EDR, IAM, ticketing, chatops — tell us what you'd want Crucible Security to talk to and we'll prioritize it on the roadmap.

Email shawwe@alumni.vcu.edu with the subject "Suggestion" — every message gets read and replied to.
Responsible Disclosure

Found a security issue?

If you've discovered a vulnerability in CRUCiBLE SECURiTY.com — the website, the scanner, the dashboard, or the open-source core — we want to hear from you privately and quickly. We treat every report with respect and credit researchers who help us harden the platform.

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Coordinated disclosure

Please report privately first. We'll triage within 72 hours and coordinate a fix and disclosure timeline with you.

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security.txt

Our published responsible-disclosure policy and contact info live at /.well-known/security.txt.

View security.txt →

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Direct contact

For sensitive reports, email us directly. PGP key available on request.

shawwe@alumni.vcu.edu

Please don't: publicly disclose a vulnerability before we've had a chance to fix it, automate exploitation against production systems, or access data that isn't yours. We won't pursue legal action against good-faith security research that follows our disclosure policy.
Enterprise inquiries

Enterprise. Custom-fit.

Enterprise engagements include custom pricing, on-prem or VPC deployment, authenticated scanning, MSP multi-tenant mode, white-label compliance reporting, Agent Smaug active countermeasures, and SLA-backed incident response. Every engagement is scoped together.

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Custom pricing

Per-endpoint and per-tenant models, annual contracts, volume discounts. We size the deal to the org, not the other way around.

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SLA-backed IR

Defined response windows, named on-call engineers, and Agent Smaug active-defense playbooks executed under explicit authorization scope.

MSP & channel

Multi-tenant Agent Atlas dashboard, per-client white-labeled compliance reports, delegated role-based access for managed service providers.

Tell us your environment, your team size, and what you're trying to defend. We'll come back with a scoped proposal.

Start an enterprise conversation →